System C has completed the national rollout of BadgerNet Maternity across all seven NHS Health
Boards in Wales. This is the first time any UK nation has unified its maternity care under a single
digital record and patient-facing app.
With approximately 26,000 babies born annually in Wales, BadgerNet connects maternity
information across organisational boundaries in the country. Expectant parents can access their
records, maternity appointments and key updates digitally through a single app, wherever they
receive care while clinicians have secure access to the right information at the point of care. The
national three-year agreement across all Heath Boards replaces a patchwork of separate local
systems and eliminates the need for paper hand-held notes
For expectant parents, the single digital maternity record transforms how they engage with their
care. Instead of carrying paper notes and repeating information at every appointment, parents can
access key details, appointments and updates digitally, supporting more informed conversations and
shared decision-making. The result is greater transparency, fewer administrative frustrations and a
more joined-up experience throughout pregnancy and into the postnatal period, regardless of which
health board they fall under.
For clinicians and Health Boards, the joined-up approach reduces duplication and streamlines
handovers across teams and sites. Information is digitally captured once and made available securely
wherever it is needed, helping to minimise errors, reduce time spent tracking down notes and
support more efficient multidisciplinary working.
At a national level, linking maternity data across Wales creates a foundation for safer, more
consistent care. Aggregated, standardised information enables earlier identification of trends and
variation, supports evidence-based policy decisions and enhances long-term service planning. With a
comprehensive view of maternity activity and outcomes across the country, Wales is now better
positioned to raise standards for parents, babies and families.
Anthony Tracey, Director of Digital at Hywel Dda University Health Board, the final of the Welsh
Health Boards to go live with BadgerNet, said: “The rollout of BadgerNet across Wales is a vitally
important step forward in modernising our maternity services and providing a consistent service
across the country. By giving expectant parents direct access to their information and enabling
clinicians to share data more effectively, we are strengthening safety, transparency and consistency
in maternity care nationwide.”
Guy Lucchi, Managing Director of Healthcare at System C, added: “Delivering a truly national
approach across all seven Health Boards is a significant achievement for Wales. One shared system
means information flows with the patient, not the organisation. That reduces duplication, supports
earlier identification of risk and frees up valuable clinical time.
“Crucially, linking maternity data at a national level provides powerful insight to drive improvement.
Health Boards can benchmark, plan services with greater confidence and ensure resources are
targeted where they are needed most, while expectant parents benefit from clearer communication
and a more connected experience of care.”
