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In for the long haul: Why enabling patients to ‘wait well’ should be a priority on the NHS’ road to recovery
Imagine a patient eagerly awaiting their long-anticipated appointment with a specialist, consumed by anxiety and uncertainty. Time... -
Artificial intelligence’s time is now
By Richard Billington, Chief Technology Officer at Netcall Intelligent automation is changing the way businesses work in many sectors... -
The NHS waitlist problem: 6.4 million waiting – are patient portals the solution?
By Clare Rafferty, Head of Business Development and Partnerships at Netcall Earlier this year the NHS’s waitlist... -
Why ICSs will stand or fall by their data capabilities
By Clare Rafferty, Patient Experience Expert for Healthcare at Netcall As NHS waiting lists continue to spiral out of control,... -
Legacy systems and lack of tech expertise and leadership pose major barriers to NHS transformation
While the NHS has made great advances in adapting to new ways of working both during and... -
Intelligent automation in healthcare: a shot in the arm for our NHS
The pandemic continues to put the NHS under monumental pressure and the repercussions are impacting an array... -
New Liberty RPA offering from Netcall will unlock efficiencies across healthcare and beyond
Amid a turbulent and pressurised COVID landscape, where resources are increasingly tight and patient demands continue to... -
NHS Dumfries & Galloway eases COVID-19 test results anxiety
Scottish NHS Board launches proactive messaging solution to update staff and patients quickly on test outcomes. When...