COVID-19

Infinity Health offers digital care coordination platform for free to help NHS trusts

Infinity Health offers digital care coordination platform for free to help NHS trusts fight effects of COVID-19

Digital health company Infinity Health is offering its care coordination and task management tools for free to NHS trusts for six months, with the aim of alleviating some of the pressures faced by staff in the wake of COVID-19. The offer covers the costs of set-up, integration, training, and six months of license fees for each trust.

Infinity allows health and care staff to log, share, and coordinate their daily tasks on a digital platform in real-time, providing a safety and efficiency upgrade to paper and whiteboard processes currently used across the NHS. Frontline staff have access to a constant flow of critical patient updates wherever they are, saving valuable clinical time that might otherwise be spent chasing results or making handwritten notes.

In the grip of the COVID-19 crisis, many investigations and elective surgeries have been cancelled to make way for the predicted tide of Coronavirus patients. Now, as the curve flattens, NHS organisations are planning to resume services and tackle the growing backlog, reported to be 7M+ patients. To add complication to this scenario, staff sickness and shielding rates in some trusts are leaving wards desperately under-staffed. Hospitals and community services therefore need tools to help boost efficiency, which will support staff to carry out their work more safely and with less stress.

Infinity is designed to do just that, providing real-time patient information, connecting teams remotely, and helping to inform staff allocation and resource management. The platform helps staff overcome many of the communications issues they face when busy or working with teams in other parts of the hospital and will improve information sharing to make it easier to prioritise. Infinity reduces the need for less efficient tools like paper, bleeps, emails, and instant messaging.

Elliott Engers, CEO at Infinity Health said, “Effective care coordination and task management are vital to providing safe and effective care at this difficult time and providing NHS staff with digital tools to do this something Infinity can immediately and meaningfully contribute to.

“The influx of patients with life-threatening COVID-19 complications has put the NHS under even more pressure – both directly as staff care for Coronavirus patients, and indirectly as services have been paused with the effect of lengthening waiting lists. We will do all we can to help alleviate this added pressure and are confident we can make a difference quickly.

“Beyond COVID-19, the NHS can’t go back to how things were. Regardless of crisis status, digital innovation is essential for our health service to thrive, not just survive; digital tools like Infinity ensure NHS staff have access to the technologies they desperately need, so their time is used in the most effective way possible, and the system in which they work is organised efficiently.”

Infinity is already in use in London North West University NHS Foundation Trust in two projects, where it has helped staff save over 10,000 staff hours in a portering projects and is coordinating tasks in a multidisciplinary community team that cares for 9,000 patients each year, helping to keep them out of hospital (pre-coronavirus figures). The company has also recently agreed a new contract with a Global Digital Exemplar trust.

NHS Trusts should visit Infinity Health’s COVID-19 webpage for more information on the offer of six months’ free support.

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