We would like to say thank you to all the applicants who entered the Health Tech Digital Awards this year and a big CONGRATULATIONS to the winners!
A special thanks to our judge. We received a large amount of applications this year and some difficult decisions have had to be made due to the technology and impact of the solutions being quite remarkable. Please see the winners and their overviews below:
The Winners:
- Best Communication Solution: Think Healthcare – Think Healthcare
- Best Healthcare Technology Solution of the Year: Voice-Care Surgical Workflow – Voice-Care International Ltd
- Best Mental Health Technology Solution: CalmiGo – CalmiGo
- Best mHealth Application: Holly Health Ltd – Holly Health Ltd
- Best use of Artificial Intelligence:Cera – Cera
- Best Use of Technology (Primary Care): Patchs Telephone Assistant at Lingwell Croft Surgery – Patchs Health / OneAdvanced
- Digital Transformation Project of the Year: NWLP LIMS Implementation Project – North West London Pathology
- New Health Tech Innovation of the Year:Patchs Telephone Assistant – Patchs Health / OneAdvanced
- Best Elderly Care Technology Solution: Intelligent Lilli – Intelligent Lilli
- The Best Remote Monitoring solution: North Tees and Hartlepool NHS FT – NHS Health Call Solutions
- Best Use of Virtual Reality: Apax’s VR Wellness Program – Apax
- Best Innovation project of the year: The ICST Chronic Disease Toolkits – The Institute of Clinical Science and Technology
- Best Innovation Support Programme: NHS Innovation Accelerator – NHS Innovation Accelerator
- Best Medical Imaging Solution: GenAI Radiology Assist POC – CitiusTech
- Best use of Cyber Security: Naq – Naq
- Best Healthcare Information System: ImpactEQ – Provide Digital
- Best Solution for Community Care: VirtuWard – VirtuWard
- Best Workforce Management Solution: Totalmobile – Totalmobile
- Best Training Solution: Personalised Care Institute e-Learning offer – Personalised Care Institute (PCI)
- Best Use of Technology (Acute Care): North Tees and Hartlepool NHS Foundation Trust – Nursing Adult Admission Documentation within the Electronic Patient Record System, TrakCare – North Tees and Hartlepool NHS Foundation Trust
- Best Solution to manage Chronic Disease: The ICST Chronic Disease Toolkits – The Institute of Clinical Science and Technology
- Best Healthcare Management Solution: GP Profit Recovery – Enhanced Technology
The Winners and their solution overviews:
Best Communication Solution: Think Healthcare – Think Healthcare
Our innovative communication solution, featuring Virtual Care Navigator and Think Healthcare advanced NHS Cloud Telephony, revolutionises patient access and practice efficiency. By enabling 24/7 access to essential services via phone, reducing queue times, and addressing access inequalities, our solution enhances patient satisfaction and operational efficiency. Key results from this case study include 92% patient access satisfaction, the ability to move 3.5 FTE receptionists into clinical roles providing additional appointments, and efficient management of calls. Designed for NHS primary care settings, Think Healthcare allows organisations to tailor the main method of NHS/patient interaction to patients needs across all settings and areas.
Best Healthcare Technology Solution of the Year: Voice-Care Surgical Workflow – Voice-Care International Ltd
The Voice-Care Surgical Workflow has been developed alongside surgical clinicians, Heads of Governance and ICUs following discussions regarding Surgical Safety Checklists. It enables the verbal recording of any checklist before, during and after a procedure, instantly recording and uploading notes to the patient record directly from the point of care. By using voice commands, the solution guides teams through a specific procedure via a set list of questions, continually capturing critical procedural and patient information and data to ensure 100% compliance and standardisation; accurate, accessible record-keeping; and the elimination of human factor issues to enhance and improve positive patient outcomes.
Best Mental Health Technology Solution: CalmiGo – CalmiGo
Calmigo is an easy to use exhaler that helps users calm down when experiencing PTSD, a panic attack, or anxiety. The device combines sensors and machine learning to regulate breathing patterns and grounds their senses. It learns each user’s individual breathing patterns in real time and provides guidance and feedback to help extend the length of exhalation between breathing cycles effortlessly to effectively activate the parasympathetic system, which counteracts the “fight or flight” response triggered in high-stress situations. Already benefitting over 100,000 users worldwide, CalmiGo has been proven effective via clinical studies and has over 12 patents.
Best mHealth Application: Holly Health Ltd – Holly Health Ltd
Holly Health is changing preventive health care through digital health coaching with intelligence.
The platform provides accessible, person-centered coaching via web and mobile app, to support patients with exercise, mood, sleep and nutrition. Tailored to all major long-term conditions, Holly Health is advancing population health and offers valuable data insights for local teams.
To date, the service has supported over 35,000 people across more than 200 NHS primary care partnerships.
Rated within the top health apps by ORCHA with a score of 89%, and part of the NHS Innovation Accelerator, Holly Health is gaining traction in UK healthcare and beyond.
Best use of Artificial Intelligence:Cera – Cera
Cera is a digital-first home healthcare company that harnesses AI technology to bring care directly to patients’ homes, transforming the healthcare landscape by providing higher quality services at a fraction of the cost. Cera’s 10,000 carers and nurses make 60,000 home visits every day, amassing one of the largest home healthcare datasets in the world.
Cera has used this data to develop a cutting-edge AI Falls Prevention tool, which has reduced patient falls by 25%, helping to save the UK government up to £1 million every day.
Best Use of Technology (Primary Care): Patchs Telephone Assistant at Lingwell Croft Surgery – Patchs Health / OneAdvanced
Lingwell Croft is the first GP practice in the UK (and possibly the world) to implement speech-recognition technology to achieve digitally-enhanced triage and reduce staff workload. Using Patchs Telephone Assistant, we have been able to put an end the ‘8am rush’ that was putting our practice, like so many others, under intolerable strain. Its ground-breaking new technology can transcribe voice calls into normal online requests and process unlimited numbers of calls in parallel.
This eliminates call waiting times, reduces staff workload, and enables all patients – regardless of their degree of technological literacy – to access the care they need.
Digital Transformation Project of the Year: NWLP LIMS Implementation Project – North West London Pathology
NWLP has undergone a monumental digital transformation, consolidating disparate legacy systems into a unified Laboratory Information Management System (LIMS) across seven sites. Processing nearly 70 million interactions annually and serving 2.7 million people in North West London, the revamped system facilitates standardised onboarding and seamless staff mobility while fostering a more cohesive organisational culture. This has been invaluable for patients as they now benefit from unified, shared patient records that can be accessed at any stage or level of care, ensuring healthcare providers can make decisions in the context of a complete pathology history.
New Health Tech Innovation of the Year:Patchs Telephone Assistant – Patchs Health / OneAdvanced
Patchs Telephone Assistant offers a ground-breaking solution to the problem of the ‘8am rush’ that is presently reducing the quality-of-care offered to patients and putting practices under intolerable strain. Its ability to transcribe voice calls into normal online requests leads to a radical reduction in the number of calls to reception, freeing up staff to do other tasks while supporting digitally-enabled triage. Because Patchs Telephone Assistant can process unlimited numbers of calls in parallel, call waiting times are entirely eliminated, and all patients – regardless of their degree of technological literacy – are able to access the care they need.
Best Elderly Care Technology Solution: Intelligent Lilli – Intelligent Lilli
Lilli is a pioneering lifestyle monitoring solution that addresses one of health and social care and society’s most pressing problems – how to provide care for the increasing population of elderly people and those with chronic conditions at a time of stretched resources in a heavily burdened healthcare system. Lilli supports organisations in the health and social care sector to deliver a proactive care model – shifting the sector away from reactive, alarm-based technology, the smart, cost-effective and non-intrusive solution enables detailed, around-the-clock in-home monitoring of the vulnerable elderly, enabling them to stay at home safely and independently for longer.
The Best Remote Monitoring solution: North Tees and Hartlepool NHS FT – NHS Health Call Solutions
North Tees and Hartlepool NHS Foundation Trust partnered with NHS-owned digital health company Health Call to create a unique Hospital @ Home platform inspired by previous learning and insights to drive adoption, engagement, and maximum outcomes from remote monitoring. Over the past 9 months, the solution has been implemented to revolutionise healthcare delivery, empowering patients and enhancing outcomes. Leveraging intuitive technology and clinical expertise, clinical teams have been able to proactively manage chronic conditions like heart failure and respiratory illnesses. Patients experience increased confidence and autonomy, while frontline teams benefit from streamlined workflows, reduced DNA’s,
increased clinical capacity and a reduction in patient wait times. Benefits to the platform include rapid titration of medications, early supportive discharge, and continuous monitoring
to ensure optimal care, improving patient stability and outcomes. With a user-friendly interface and real-time dashboard, the remote monitoring solution represents a new generation in remote care technology, driving efficiency, effectiveness, and patient satisfaction.
Best Use of Virtual Reality: Apax’s VR Wellness Program – Apax
With 100% of Apax’s residents suffering from at least one mental health issue, the supported housing organisation wanted to explore the use of virtual reality technology as a therapy tool. Engaging with trusted technology partners Tripp, Meta, and Insight, a trial enabled a small sample of residents to use the technology over an eight-week period. Its successful results – including smoking cessation, more positive thoughts, and 40% of the sample moving to independent living – has resulted in the trial now being rolled out on a wider, more permanent basis, to ultimately increase residents’ confidence and improve their overall mental wellbeing.
Best Innovation project of the year: The ICST Chronic Disease Toolkits – The Institute of Clinical Science and Technology
The ICST Chronic Disease toolkit empowers patients to manage their conditions seamlessly year-round. This dynamic system offers digital support to patients and healthcare professionals alike, creating practices that enhance outcomes and alleviate burdens on the health system. Its sustainable behaviour change approach has generated many successes, from improved patient wellness to a decrease in service burden, and streamlined service delivery. The system, featuring disease-specific toolkits like Respiratory, Liver, Cardiac, and Kidney Disease, operates across three layers: Patient Self-Management, Healthcare Professional, and Commissioner Data Reporting. It’s a comprehensive solution shaping the future of healthcare delivery.
Best Innovation Support Programme: NHS Innovation Accelerator – NHS Innovation Accelerator
The NHS Innovation Accelerator (NIA) is a leading bespoke programme dedicated to accelerating the uptake and spread of high-impact, evidence-based innovations across the National Health Service (NHS) in England. Launched in 2015, the NIA’s mission is to improve patient care, health outcomes, and efficiency within the NHS by supporting the implementation of cutting-edge innovations that address key health challenges.
Best Medical Imaging Solution: GenAI Radiology Assist POC – CitiusTech
A leading US radiology provider chose CitiusTech for developing GenAI models, enhancing radiologists’ efficiency in MR Lumbar Spine reporting, significantly reducing fatigue and rework, and leveraging their expertise in radiology and reporting applications.
Best use of Cyber Security: Naq – Naq
Best Healthcare Information System: ImpactEQ – Provide Digital
Health inequality remains a significant concern across the NHS, with a focus on understanding and meeting the diverse needs of vulnerable individuals and those with protected characteristics. Equality and Health Inequalities Impact Assessments (EHIA) are an integral part of this mission, but the breadth and complexity results in EHIAs being a drain on resources and poorly completed. Partnering with MSEFT and MSEICB, we set out to digitise the process. ImpactEQ streamlines processes, provides intuitive guidance, replicates robust governance, and enables best practices in decision-making. Focusing on value-add activities, ImpactEQ facilitates high-quality assessments that identify issues and opportunities, supporting people-centric decision-making.
Best Solution for Community Care: VirtuWard – VirtuWard
Based on reports from patients enduring waiting times as long as 12 hours when arriving at emergency clinics, Provide Digital, in partnership with the Mid and South-Essex Community Collaborative (MSECC) developed software to better support staff and patients in monitoring, supporting and treating adults with complex and urgent medical requirements, in their own homes. Borne from Provide Community’s Virtual Bed Bureau, a direct response to the COVID-19 pandemic and winter pressures, developed and deployed by our in-house team, VirtuWard has digitised and radically improved the full process of admission, care and discharge and saved community care staff extensive administration time.
Best Workforce Management Solution: Totalmobile – Totalmobile
Totalmobile’s Workforce Management Platform has revolutionised healthcare delivery with its comprehensive integrated solutions—CareLink, Protect, Mobilise, Optimise, and Rostering. The platform has delivered remarkable results for customers: £2.35 million in savings, a 60% improvement in response times, and the elimination of missed calls. This platform has enhanced care coordination, worker safety, and operational efficiency, ensuring better patient outcomes and higher staff satisfaction. Totalmobile is setting new standards in the health sector with innovative, end-to-end care management.
Best Training Solution: Personalised Care Institute e-Learning offer – Personalised Care Institute (PCI)
The Personalised Care Institute (PCI) is a virtual organisation, responsible for setting the standards for, and delivering personalised care education and training. Central to its delivery model is the use of Moodle learning management system, which is integrated into its front-end WordPress website. This allows the PCI to provide online, accessible education and resources, 24/7 to healthcare professionals across the UK and internationally. The integration of Certificates of Learning, Digital Badges, and post completion evaluations into our educational offer, means that healthcare professionals are provided with a complete CPD package, supporting their ongoing professional development, meeting registration needs and increasing their knowledge and skills in personalised Care.
Best Use of Technology (Acute Care): North Tees and Hartlepool NHS Foundation Trust – Nursing Adult Admission Documentation within the Electronic Patient Record System, TrakCare – North Tees and Hartlepool NHS Foundation Trust
North Tees and Hartlepool NHS Trust undertook the task of digitising its nurse admissions process, leveraging the power of TrakCare Clinical Noting. Working closely with InterSystems, the hospitals’ clinical and digital teams collaborated to identify the best approach to convert the paper-based documentation into a seamless digital workflow.
Best Solution to manage Chronic Disease: The ICST Chronic Disease Toolkits – The Institute of Clinical Science and Technology
The ICST Chronic Disease toolkit empowers patients to manage their conditions seamlessly year-round. This dynamic system offers digital support to patients and healthcare professionals alike, creating practices that enhance outcomes and alleviate burdens on the health system. Its sustainable behaviour change approach has generated many successes, from improved patient wellness to a decrease in service burden, and streamlined service delivery. The system, featuring disease-specific toolkits like Respiratory, Liver, Cardiac, and Kidney Disease, operates across three layers: Patient Self-Management, Healthcare Professional, and Commissioner Data Reporting. It’s a comprehensive solution shaping the future of healthcare delivery.
Best Healthcare Management Solution: GP Profit Recovery – Enhanced Technology
GP Profit Recovery provides vital financial support to GP practices across England and Wales, recovering over £563,428.94 in hidden income in the past year. Our commission-only model ensures accessibility for all practices, regardless of budget constraints. By conducting a thorough historical reconciliation process, we uncover missed reimbursement opportunities with minimal input required from practices. The reclaimed funds have tangible benefits, from hiring locum staff to enhancing team morale. Our bespoke technology and dedicated team ensure exceptional service quality and scalability, supporting practices in maximising their financial potential and improving patient care.
Our Health Tech Digital Awards Judge:
